4.Encourage effective future behavior (“Keep it up!” for positive feedback or “Can you change that?” for negative feedback) By Abhay On November 28, 2020 In Twitter [Microblog] 4.Encourage effective future behavior (“Keep it up!” for positive feedback or “Can you change that?” for negative feedback) — Abhay 🇸🇬🇮🇳 (@Abhay08) November 27, 2020 Previous Eg; Manager: Can I give you some feedback? Direct: Sure, boss. Manager: When you tell my boss bad news before me, even with the best of intentions, I end up getting in a lot of trouble for not knowing before he did. Can you try to tell me first, going forward? Next Feedbacks are key to building a successful performing team. You only need 5 to 15 seconds to deliver effective feedback. Here are the 4 steps: 1.Ask (“Can I give you some feedback?”) 2.State the behavior (“When you X…”) 3.State the impact (“…the result is Y.”)