Feedbacks are key to building a successful performing team. You only need 5 to 15 seconds to deliver effective feedback. Here are the 4 steps: 1.Ask (“Can I give you some feedback?”) 2.State the behavior (“When you X…”) 3.State the impact (“…the result is Y.”)
Eg; Manager: Can I give you some feedback? Direct: Sure, boss. Manager: When you tell my boss bad news before me, even with the best of intentions, I end up getting in a lot of trouble for not knowing before he did. Can you try to tell me first, going forward?
Value added services could be the only way to differentiate in the low-margin crowded payments industry and google is crushing it! https://t.co/q63pQPDlqQ